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Peace of mind
100% Credit Back

We thank you for choosing our store for your home furnishing needs. As part of our commitment to your satisfaction, we recommend two plans to protect your new furniture investment. Both plans come with our 100% Credit Back Peace of Mind Promise, which assures full peace of mind and value with your investment even if you don't use it.

This is how the Peace of Mind Promise Works:

Choose one of our protection plans. If you require service within the next 5 years, as outlined in terms of the service plan you select, you will be well-protected and services.

However, if you have not required service under the terms of the plan within 5 years, the Peace of Mind Promise will become valid as an in-store credit equal in value to your original plan investment which may be used on a furniture purchase.

The transferable Peace of Mind Promise has no monetary value, cannot be exchanged for cash, and is limited to the original value of the plan investment (tax excluded). It is also only redeemable at the original location it was purchased.

This Promise is valid at the expiration of the original plan period, upon verification that the warranty service was not required during the 5 year period and is valid for one year. It is valid as an in-store credit on a furniture purchase. This in-store credit cannot be used in conjunction with any other offer.

4 easy ways to make a claim:

Ownership is easy to transfer.

5 Year super all stain protection plan A

Plan coverage includes:

  • ALL accidental stains.
  • glass of wine
    crawling baby
    folded jeans
    red lipstick
    red nail polish
    paint brush
    shave ice
    Soy Sauce
  • Cleaning up to 5 Years.
  • Repairs up to 5 Years.
  • Replacement up to 5 Years.
  • Spot Cleaning an additional 5 Years.
  • First Response Cleaner Kit Specifically for the finish of your furniture.

Additional Coverage

Leather, Bycast, & Vinyl

Protection from accidental cuts, incisions, perforations, and cigarette burns.

leather tear
cigarette butt

Dining Furniture

A one time only reupholstering of all chairs when a stain cannot be removed. Protection against white heat rings and white liquid rings.

ring on table

Dining also includes these benefits:

  • Accidental glass & mirror breakage
  • Loss of silvering on mirror
  • Lifting of veneer
  • Structural frame & joint defects
  • Defective hinges & hardware
  • Mechanism (non-electrical) failure
drawer glide
drawer pull
drawer glide

5 year super all stain plus protection plan B

We also offer an alternative protection plan, exclusively for leather, bycast, vinyl, fabric, and microfiber. For extra peace of mind, you get all of Plan A PLUS these added features!

Leather, bycast, & vinyl

  • Spring breakage
  • Structural frame & joint defects
  • Mechanism failure (regular motion furniture/non-electrical)

Fabric & Microfiber

  • Premature fabric failure
  • Spring breakage
  • Structural frame & joint defects
  • Mechanism failure (regular motion furniture/non-electrical)
reclining mechanism
leather frame
fabric failure

The not so fine print

  • Starts from the date of delivery of your new furniture in your home.
  • To be eligible for service, claims must be reported within 14 days of the stain causing incident.
  • Stains that are caused by misuse, abuse, or that are intentional in nature are excluded and not eligible for service.
  • Maximum liability of service plan is the original purchase price less applicable taxes of the stained item only as it appears on the invoice.
  • Service is provided for the stained item only, and does not cover cleaning or repair or replacement of any "pairs" or "sets" of furniture purchased at the same time as the stained item.
  • Stains caused by corrosives, red dirt, and general soiling, including stains caused bye the accumulation of body and hair oils, are excluded and not eligible for service.
  • Plans do not provide coverage for damage, defects or inherent features of any kind; other than those special additional component coverage specified.
  • The plan's coverage for the non stain related issues start after the manufacturer's warranty period if applicable.
Start a Room Plan